Help Center

Clear answers before and after renting an ASIC

Understand how GetAsic works before you choose a miner: device selection, plans, payment, daily wallet credits, withdrawals, and support.

Faster path to answersKnow what happens next

Each topic is written for real buyer questions, not technical jargon.

Most useful topics

Most useful topics

Shortcuts to the answers users usually need before starting a rental request.

FAQ

Frequently asked questions

Do I own the ASIC device?

No. A rental gives you access to hosted mining capacity for the selected plan; it does not transfer ownership of physical hardware.

How does hosted mining produce rewards?

Mining can produce real rewards. Daily output can move with network difficulty, coin price, uptime, fees, and operating conditions.

When do wallet credits appear?

Available mining rewards are calculated and credited to the platform wallet every 24 hours.

Can I cancel before the contract starts?

You can send a cancellation request before the contract starts. After start, support can help with eligible service issues.

Support

Still need help?

Send the device name, account email, order reference, or transaction details and we will guide the next step.

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