Helpful answers before you start mining
Clear, friendly answers about hosted ASIC rentals, wallet credits, withdrawals, cancellation options, and account support.
Understand what you rent, how mining activity is shown, and how your wallet records stay organized.
What exactly am I renting?
You rent access to hosted ASIC mining capacity for the selected plan. You do not buy or take ownership of the physical miner.
How does hosted mining produce rewards?
Hosted ASIC mining produces coin output through active mining. Your dashboard keeps daily mining activity, wallet credits, and contract records easy to follow.
When does my rental start?
After checkout, the rental appears in My ASICs when the hosted ASIC starts running.
How are rewards credited?
Available mining rewards are calculated and credited to the platform wallet every 24 hours.
What is the minimum withdrawal?
The minimum withdrawal amount is $50. The dashboard shows available balance, transaction records, and supported payout options.
Can I cancel or request a refund?
Before the contract starts, cancellation is simple to request. After start, support helps with eligible service issues fairly.
Is electricity and maintenance included?
Hosted rental plans are designed to remove local setup, electricity, cooling, and hardware maintenance from the customer.
Do I need an account?
You can browse publicly. An account is needed to start a rental, complete payment, track contracts, and manage wallet activity.
Where can I read the legal policies?
Use Terms & Policies for service terms, privacy, mining considerations, cancellation policy, and platform terms.
Need a direct answer?
Send your question with the device, order, or wallet details you have.