Terms for Hardware Store orders, product information, international shipping, processing, delivery, warranty, returns, and support.
Launch gate The policy structure is production-ready, but indexing and commercial publication remain blocked until verified entity details are supplied and qualified counsel approves the text for the target markets.
The verified legal entity that operates GetAsic and contracts with customers.
These fields are intentionally not replaced with invented information. Complete the deployment variables and obtain legal approval before commercial launch.
GetAsic is primarily a hosted ASIC mining rental platform. The Hardware Store may offer selected crypto hardware products such as cold wallets, mining equipment, accessories, and eligible devices.
Product pages describe available hardware, specifications, included items, stock status, and price where available.
Images and descriptions are provided to help customers understand the product, but minor packaging or accessory variations may occur.
If a product is out of stock or unavailable after checkout, GetAsic may contact you with options such as waiting, replacement, credit, or refund review.
A store order is created when you complete checkout with a supported payment method and the platform records the order.
Orders may require payment confirmation, stock check, and preparation before shipping.
GetAsic may cancel or review orders affected by payment mismatch, stock issues, delivery restrictions, suspected abuse, or pricing error.
GetAsic may support international shipping where carriers, product type, destination, and local rules allow it.
Processing is designed to be fast, but exact shipping and delivery times can vary by product, destination, carrier, customs, and payment confirmation.
Customers are responsible for providing accurate delivery information and for any customs duties, import taxes, or local charges that apply.
Eligible hardware-store products include a 30-day limited warranty starting from delivery for qualifying hardware defects.
The warranty excludes misuse, physical damage, water damage, power damage, unauthorized repair, unauthorized modification, wrong handling, normal wear, or compatibility issues not caused by GetAsic.
Warranty support may require photos, video, serial number, packaging, delivery proof, and troubleshooting steps.
If an item arrives damaged or materially different from the listing, contact support promptly after delivery.
GetAsic may review the case and offer replacement, repair guidance, store credit, refund review, or another practical resolution depending on the issue.
Returned items may need to be complete, unused where applicable, and returned with original packaging and accessories unless support instructs otherwise.
For store questions, contact support@getasic.com with the order ID, product name, delivery details, and clear photos or videos when relevant.
GetAsic aims to keep store support practical, fair, and easy to follow.
These Hardware Store Terms apply separately from hosted ASIC rental terms.
Orders are subject to export controls, sanctions, carrier rules, destination restrictions, customs, import taxes, and product-specific laws. GetAsic may request verification or cancel an order that cannot lawfully or safely be fulfilled.
Mandatory consumer rights remain applicable where they cannot be excluded. The final seller identity, governing law, warranty terms, and return address must match the verified contracting entity and the customer’s protected rights.
Send your order details to support and we will guide you through shipping, warranty, or return review.
